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zenolove | 2 years ago

Awww. As a product manager who hopes to be serving, encouraging and fostering his team well, this saddens me to read

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jdlshore|2 years ago

I wouldn’t worry about it. HN is prone to these sorts of thoughtless dismissals.

eschneider|2 years ago

Good PMs are rare, but good PMs are worth their weight in gold.

3-cheese-sundae|2 years ago

I read that response in the inverse (that is, hiring product managers is a way to avoid building a toxic software team). Why? Because I'm on a team with no product manager, and we are expected to all service in that role, at least tangentially. Not ideal.

zenolove|2 years ago

Thank you, this is a much more wholesome reading of it. I probably misunderstood the tone.

That said, I am actually actively trying to grow my engineers into somewhat of mini product managers themselves.

It’s going quite great so far— the more they get exposed to users and problems, the more they are taking ownership of their work.

I don’t hear things like “the user doesn’t understand” anymore, but rather “I tried to make it clear to anyone who uses it”.

They started coming up with features and changes that were way more brilliant than anything I could come up with. And also interviewing developers (who are also target users for us), performing small tests to validate hypothesis, and so on.

And they also started making little jokes in customer calls to keep users’ mood up! Some users even thanked us for letting them test our early “broken” work-in-progress :D and apologized for not testing well enough. The first time I saw this, it was crazy!

I am so incredibly proud of them!