[lygaret]

in this tool (and others I've seen, maybe zulip does this), you can mark threads as "done", and mark messages as canonical.

with slack, it's easy to have a thread with 15 different answers which are all slightly different.

The "knowledge retention" features I'm looking for is being able to mark a thread as "this is the decision made", have that highlighted in metadata and archival, maybe be able to link off to a notion page, and have the thread closed to finalize the decision.

EDIT: the number of times I've had to kick people off a thread because they're adding bad info during a crisis reallllly drives my desire for marking canonical messages lol

[davidmurdoch]

Ah, highlighting specific messages would be a neat feature to have in Slack! It aligns with their official acronym: Searchable Log of All Conversation and Knowledge.