When COVID hit, my American Airlines flight got canceled and when I went online to ask about getting credit, I got connected to a bot. When I asked to be connected to a real person instead of a bot, the person came online and said: "My name is Eliza. How can I help you today?" At this point, I was very skeptical, but she was indeed a person.
pjerem|2 years ago
sparrowInHand|2 years ago