[qlkjwenf]

What a nonsense. I had a few thinkpads in the past and if I had any troubles, their employee will come directly to my house the next working day and replace the broken part in my laptop. It is way better than the support Apple provides and also way better for environment, because unlike Apple, who makes the whole board as a single piece where you cannot replace anything, other laptop manufacturers make it possible to replace every part of your laptop independently (motherboard, ssd, memory, wifi, etc.).

[densh]

Not everyone lives in US. In Europe most electronics is shipper back to the producer by mail for an indefinite amount of time (weeks to months) without any replacement while it’s gone. The item that comes back is usually a brand new replacement.

[noirbot]

Even in the US - my dad used Thinkpads for his work exclusively and they regularly would just overnight him a new laptop and have him return the broken one under warranty. I don't think we ever had anyone come to the house/office to repair a laptop in person. This is the first time I've ever heard of a company doing that.

[wiseowise]

My MBP is 5 years old at this point and I never needed to repair or replace anything.