[JimEngland]

We totally would, but a class-action isn't possible under US law. The Supreme Court ruled for AT&T in AT&T Mobility v. Concepcion:

"Under the Federal Arbitration Act, California must enforce arbitration agreements even if the agreement requires that consumer complaints be arbitrated individually (instead of on a class-action basis)." - http://www.scotusblog.com/case-files/cases/att-mobility-v-co...