[minajevs]

I had exactly the same experience with Render. I was researching where it would be cheaper and easier to setup my infrastructure. So, I deployed bunch of services to Render, and boom, "Unauthorized" and "This service has been suspended by its owner". Sent an email to support, got first reply after 4 days, and then silence for a month, until I angrily asked them what's up. No need to say that I will probably never go with Render.

[jpmoral]

What was their response to your angry question?

[minajevs]

They replied the same day saying that they unblocked my account and I should be able to login. No explanation why it was blocked or anything.

[anurag]

This is unacceptable. You'd be well within your rights to ignore this request, but I'd appreciate an email with your details so we can fix the underlying problem.