[Pulz]

I had a similar experience.

I purchased 1 year of MuseScore PRO+, March 2022 and stopped using it a few months later, but forgot to unsubscribe. I'd get an email or two from MuseScore every few months, but usually just marked read and forgot about it.

MuseScore hid the upcoming renewal reminder at the bottom of a newsletter styled email, two months early and then essentially said 'we reminded you about this change' later on.

An email titled "Your new year of MuseScore PRO+" arrived Jan 29th 2023 - quite a length email with lots of blue buttons telling me to read more about customer success, values of the products, how they've added x amount of new music scores to my subscription yadda yadda.

Then it goes on to fill up the screen with 'top scores' with images, more buttons to explore - where to go for help, discover new music........ blah blah, typical new year new company email. Except the very, very bottom of this email stated 'Oh yeah we're going to be renewing in March'. I had no emails from MuseScore between this newsletter and the renewal. So it fell completely off my radar until I had a 'Payment Received' email.

I then tried to refund, knowing that you have 14 days from subscription - and was offered a discount. The same style as the article, except the offer was 45% not 35% - heavily pushing how this was the best they could do in my really unfortunate circumstance. I thought, that doesn't sound right - and stumbled across lots of articles on Reddit about just quoting their own terms.

I emailed back, quoting the TOS and then received a very robotic 'prorated refund of the amount.. has been issued to you" email.

Since unsubscribing I have started to receive sales emails - that I could block but find it amusing to see how long it goes on. I count, between March 2023 to today:

12 'Spring Sale' emails, ranging from 65%, 70%, 83% off annual plans 4 '[Last Chance] emails, same discount range 1 'For your eyes only' 70% off 11 'Summer Sale' emails, some of them 'special summer sale' 1 'BLACK FRIDAY SALE' 1 '[Last Chance] Summer Sale'

Promotional emails 2023 by month: March - 1 April - 2 May - 7 June - 9 July - 8 August (to date) - 3

I'm just interested to see if the rate of emails continues to grow or will hover around 1-2 per week. Has also become ritualistic to clear MuseScore emails from my mailbox - which is quite therapeutic.