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ampersandy | 2 years ago

Because users do not know that there's some hypothetical "better" experience they could have had and do not care, unless your service/tool/whatever is not functioning correctly. Prioritizing your employees' enjoyment and experience to deliver more, faster, and consistently, is in all likelihood a better decision than prioritizing some subjective improvement to user experience.

Of course there are exceptions. But it's definitely a hot take to say you should never prioritize DX over UX.

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pjaoko|2 years ago

> Because users do not know that there's some hypothetical "better" experience they could have had and do not care, unless your service/tool/whatever is not functioning correctly.

If your business competitors prioritise UX over DX, your users will soon know. And then they won't be your users any more.

petesergeant|2 years ago

Many users will prioritize the features they need, shipped promptly, and without bugs, over a nicer UI.