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This American Life Retracting "Mr. Daisey & The Apple Factory"

564 points| tptacek | 14 years ago |thisamericanlife.org | reply

225 comments

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[+] sequoia|14 years ago|reply
While reading Daisey's response[1], something jumped out at me: as a defense for "embellishing the truth" he says: "What I do is not journalism. The tools of the theater are not the same as the tools of journalism."

Why does that defense (from a disgraced journalist) sound familiar? Oh yeah, David Pogue, when faced with serious charges of conflict of interest: "I am not a reporter. I’ve been an opinion columnist my entire career...I try to entertain and inform."

And where did I read that? The Atlantic Wire piece[2] on Dave Pogue. And how did I find that piece? Oh yeah, Mike Daisey linked to it from his indictment[3] of David Pogue on his blog.

Summary: Daisey endorses a critique of Pogue that calls the defense of "I'm not a journalist" ridiculous, then Daisey invokes the exact same (pitiful) defense. Yechh...

For the record I support Daisey's crusade and think Pogue is a fool on this issue, but it's really irritating to find out that the highest profile critic of Apple labor conditions is both a liar and a Class-A Hypocrite. Now those who want to dismiss critiques of gadget-makers' labor practices have a great new reason to do just that. The campaign to improve working conditions for gadget makers would be better off if Daisey had stayed out of it completely; his contribution was (imo) a net setback.

[1] http://mikedaisey.blogspot.com/2012/03/statement-on-tal.html [2] http://www.theatlanticwire.com/business/2011/05/david-pogue-... [3] http://mikedaisey.blogspot.com/2012/02/david-pogue-is-only-c...

[+] timr|14 years ago|reply
Yeah, but...Daisey really isn't a journalist. He's a playwright and an author. He does one-man shows off Broadway. As far as I know, he's never had any training in journalism, nor has he worked as a reporter.

This is a case where I suspect that both parties were mis-interpreting the intent of the other party; This American Life does a lot of "artistic" work (e.g. nearly everything by David Sedaris, or David Rakoff), and perhaps Daisey felt that he fit into that model. Likewise, TAL seems to have felt that Daisey was venturing into journalism, even though he's clearly an amateur at it (they make skeptical statements to this effect in the original piece).

That said, I think there's a bright-line distinction between "art" and "fabrication" -- when you present your work as a documentary without disclosing it as a work of fiction -- that Daisey seems to have crossed.

[+] Tloewald|14 years ago|reply
Thanks for pointing that out. And it still boggles my mind that Pogue has a job at th NYTimes.
[+] Jun8|14 years ago|reply
From a naive viewpoint: Why is all this reporting about factory conditions focus on Apple, i.e. Foxconn? Is there proof that factories operated by Foxconn are worse than the typical Chinese factory? Or is Apple pushing them to Draconian measures, e.g. guards with guns, child workers, etc.?

How's this any different from any other Made in China electronics product?

EDIT: The replies are aligned with what I was thinking: If anything, Foxcon is above average in factory conditions. The major reason for the Apple focus is because of its high visibility.

I despise this easy targetism! I felt the same while watching Supersize Me, which focused on McDonalds, and some of Michael Moore's films. The basic premise may be correct, but selecting targets to ride on their name (McDonalds, Walmart, Apple) is an easy tactic and in fact puts off the critical thinking people who resist the manipulation (well, at least it puts me off). And what's more, in most of these cases the (more naive) audience is led to believe that the situation is this specific company's fault, leading to behavior like "Man, I'm never gonna eat another BigMac, will go to Burger King instead".

[+] tptacek|14 years ago|reply
I'm a Chicago Public Radio member and just got this in my email. Wow:

I’m writing to tell you that tonight, This American Life and Marketplace will reveal that a story that we broadcast on This American Life this past January contained significant fabrications.

We’re retracting that story because we can’t vouch for its truth, and this weekend's episode of our show will detail the errors in the story, which was an excerpt of Mike Daisey's acclaimed one-man show, "The Agony and the Ecstasy of Steve Jobs." In it, Daisey tells how he visited a factory owned by Foxconn that manufactures iPhones and iPads in Shenzhen, China. He's performed the monologue in theaters around the country; it's currently at the Public Theater in New York.

When the original 39-minute excerpt was broadcast on This American Life, Marketplace China Correspondent Rob Schmitz wondered about its truth. He located and interviewed Daisey's Chinese interpreter Li Guifen (who goes by the name Cathy Lee professionally with westerners). She disputed much of what Daisey has been telling theater audiences since 2010 and much of what he said on the radio.

During fact checking before the broadcast of Daisey's story, I and This American Life producer Brian Reed asked Daisey for this interpreter's contact information, so we could confirm with her that Daisey actually witnessed what he claims. Daisey told us her real name was Anna, not Cathy as he says in his monologue, and he said that the cell phone number he had for her didn't work any more. He said he had no way to reach her.

At that point, we should've killed the story. But other things Daisey told us about Apple's operations in China checked out, and we saw no reason to doubt him. We didn't think that he was lying to us. That was a mistake.

Schmitz does a 20-minute story on our show this weekend about his findings, and we'll also broadcast an interview I did with Daisey. Marketplace will feature a shorter version of Schmitz's report earlier in the evening. You can read more details on our website, and listen to our show on WBEZ at 7 p.m. tonight, and noon tomorrow.

We've been planning a live presentation of Daisey's monologue on stage at the Chicago Theatre on April 7th, with me leading a Q&A afterwards. Maybe you've heard me advertising it on the air. That show will be cancelled and all tickets will be refunded.

I've never had to write an email like this. Like all our friends and colleagues in public radio, I and my co-workers at This American Life work hard every day to make sure that what you hear on WBEZ is factually correct. We will continue to do that, and hope you can forgive this.

[+] mjs|14 years ago|reply
During the original piece, host Ira Glass gives the impression that they were originally sceptical, saying that they "actually spent a few weeks checking everything that he says in his show." So I guess they need to check a bit harder next time...

Full quote: "When I saw Mike Daisey perform this story on stage, when I left the theater I had a lot of questions. I mean, he's not a reporter, and I wondered, did he get it right? And so we've actually spent a few weeks checking everything that he says in his show."

From http://www.thisamericanlife.org/radio-archives/episode/454/t... or http://webcache.googleusercontent.com/search?q=cache:www.thi...

[+] tptacek|14 years ago|reply
Daisey responds: "It uses a combination of fact, memoir, and dramatic license to tell its story, and I believe it does so with integrity".

Calling to mind Jack Shafer (now at Reuters, formally Slate's media critic) on the problematic nature of narrative journalism:

http://blogs.reuters.com/jackshafer/2012/03/14/dismantling-t...

[+] pkulak|14 years ago|reply
Just writing that email at all puts This American Life in very small journalistic company.
[+] mmaunder|14 years ago|reply
I feel very bad for this american life because they're brilliant. Extremely unfortunate.

I have noticed a drum beating on NPR since the piece aired regarding Apple's working conditions, on the news and the various podcasts. Will be interesting to watch for a change in tone.

[+] yajoe|14 years ago|reply
I don't know about the specifics of this report, but Marketplace last month had another emotional story turn out to be false. Perhaps that is what prompted Rob?

Retraction: http://www.marketplace.org/topics/economy/commentary/returni...

Story about the fabriaction: http://jimromenesko.com/2012/02/02/marketplace-scolded-for-a...

I listen to Marketplace everyday, and I just donated to both groups because it takes a lot of integrity to admit when you're wrong.

EDIT: donated to This American Life as well as Marketplace

[+] MartinCron|14 years ago|reply
Devoting an entire hour to detail the errors in the story is an amazing show of integrity. This only improves my regard for both This American Life and for Ira Glass.
[+] larrys|14 years ago|reply
"We didn't think that he was lying to us. That was a mistake."

It's scary how easy it is to socially engineer people and get what you want.

While some of this comes from experience I feel that some people are just wired in a way that makes them easier to dupe independent of their education and intelligence.

[+] grabastic|14 years ago|reply
Thanks for posting the email.

I'm a Chicago Public Radio member, too, but I didn't get an email. I'd certainly like to be on this list... checking spam folders now...

[+] megaduck|14 years ago|reply
What's really tragic here is that the truth in Mr. Daisey's story will get dragged down by the weight of his lies.

Chinese factory conditions are often horrible, and there's often a blatant disregard for human life and dignity. Mr. Daisey did a pretty good job of conveying these ideas in a way that well-heeled westerners could understand at a gut level.

However, his pursuit of storytelling over journalism is going to destroy all that. People are going to (rightfully) pitch the fact out along with the fiction, because there's no way to distinguish the two.

It just makes me sad.

[+] ChuckMcM|14 years ago|reply
What's really tragic here is that the truth in Mr. Daisey's story will get dragged down by the weight of his lies.

[disclaimer: I have never taken journalism classes but I date someone majoring in journalism in college :-)]

Disclaimer aside, I believe you comment is the whole 'moral' of the story. And were someone to write a pulitzer prize winning fictional story about a journalist who was so passionate about the topic they were reporting on they stepped into the cess pool of making up 'facts' and by doing so, lost their soul, and the thing that they were most passionate about gets dismissed and ignored. Its like a Greek tragedy except that instead of the hero dying its some noble cause that dies because of the acts of a selfish reporter.

This is why people who want to be known as journalists have to never, ever, cross that line. Sadly it has a similar mechanism to cheating on your spouse, you do it once and don't get caught and its thrilling and exciting and nouveaux so you want to do it again, and again, and again. And then you do get caught at some point and all the good that was your marriage goes "Poof!" in an instant. (not a personal experience but related by folks daily it seems).

As a literary tool it is very powerful, you can relate to the protagonist's passion, but cannot forgive their transgression.

[+] tptacek|14 years ago|reply
What "truth" in his story? How do you know? The most dangerous thing you can do with a story like this is try to pick apart the things that seem true; your brain is wired to make the wrong things seem authentic.
[+] jonhendry|14 years ago|reply
"Chinese factory conditions are often horrible, and there's often a blatant disregard for human life and dignity. "

Yes, and Chinese businesses also put melamine in baby formula sold to Chinese families, that made hundreds or thousands of babies sick, and probably killed some.

Frankly, if the Chinese factories are disregarding human life and dignity, it's probably not something pushed on them by Western companies.

If anything, this kind of Chinese business ethics is something that will impede Western companies trying to clean up their supply chains.

[+] Gnolfo|14 years ago|reply
In Daisey's response: "I am proud that my work seems to have sparked a growing storm of attention and concern over the often appalling conditions under which many of the high-tech products we love so much are assembled in China."

He doesn't seem to get why lying and exaggerating and sensationalizing a topic for the sake of its awareness doesn't work out in the long run.

If it's accepted when you do it for your cause, it's accepted when others do it for their cause. Now all you've done is diminished the attention garnered by the nature, impact and realities of a given issue by legitimizing the use of hyperbole and alarmism spun by its champions. To take a page from The Power of Nightmares, in the end the winners aren't the issues that genuinely need more attention, but the issues whose supporters can pitch the scariest stories to the public.

Any issue still needs good supporters and good supporters still need to frame strong, influential narratives, and there's plenty of room in journalism for creating a narrative while staying within the bounds of facts. There's also room in theater and the arts in general to contribute fictional narratives towards an issue but the distinction is very important. To lower that gate of verifiable facts and evidence for journalism does nothing but to erode the important role journalism has in society at large.

If what TAL says is true about Daisey misleading them with the fact-checking rounds, then Daisey certainly crossed a line and knew full well that he was passing off performance as reporting. His peers in this respect are the likes of Fox News where it's considered acceptable to spread information you want others to believe as truth, for the sake of the issues you yourself feel are important. It's a shame because I think objectively most would agree the working conditions in china are an issue that doesn't deserve the same tactics used by say the Obama birth certificate "issue".

Saying he regrets doing so now, while simultaneously saying he's proud of the attention raised on the issue, shows that he is in fact not regretful at all. It's even easier to see it since he never expressed regret until now. His only regret is that he was caught.

[+] VMG|14 years ago|reply
from http://www.marketplace.org/topics/life/ieconomy/acclaimed-ap...:

I pressed Cathy to confirm other key details that Daisey reported. Did the guards have guns when you came here with Mike Daisey? With each question I got the same answer from Lee. “No,” or “This is not true.”

Daisey claims he met underage workers at Foxconn. He says he talked to a man whose hand was twisted into a claw from making iPads. He describes visiting factory dorm rooms with beds stacked to the ceiling. But Cathy says none of this happened.

I must say that while listening to the story some things seemed a little exaggerated, and the his whole style didn't seem very objective. But I didn't suspect that he made things up from whole cloth.

[+] brudgers|14 years ago|reply
>"Daisey claims he met underage workers at Foxconn."

Just to be clear, Rob Schmitz, the Marketplace reporter breaking this story, reported on underage workers making Apple products for Marketplace, last year: http://www.marketplace.org/topics/business/apple-economy/app...

Note, the claim Schmitz is actually refuting is not that underage workers are employed making Apple products, but instead that Mr. Daisey saw underage workers - and to do so, he literally employs, he-said she-said.

Furthermore, Mr. Schmitz has reported (again for Marketplace) on ordinary Chinese reporting to have been threatened for speaking ill of Apple:

   I recently returned to Tongxin village to see if things
   had changed since Kaedar shut down the production lines.
   This time, nobody wanted to talk to me. Some people hid 
   in their homes when they saw me.

   When I ask two men about the pollution, they say, "What
   pollution?' There's no pollution here." Another man said he 
   and others who spoke to journalists have been threatened -- 
   he angrily accused me of working for Apple.

   I ask one woman if she's been threatened. 
   "I don't know," she says nervously.

   But then Dong Qiaozhen invites me inside her house.

   Dong Qiaozhen: Yes, we've been threatened. 
   Village officials have warned us not to talk to 
   reporters about the pollution.
http://www.marketplace.org/topics/tech/apple-economy/china-c...
[+] dotBen|14 years ago|reply
Marketplace, which uncovered the discrepancies and is linked to above, is an awesome little 30 minute show broadcast in the evenings on public radio.

Although it is rooted in finance news, they end up covering all sorts of interesting business stories.

[+] eli|14 years ago|reply
This is the thing that really bugs me. It was a well told story. I can even buy that it gets at a larger truth (even if the details are exaggerated or even invented). But then don't pretend like it's 100% literal truth. And then TAL made such a point of the fact checking when they broadcast their version. Oof.
[+] jt2190|14 years ago|reply
I had the same impression. As I listened, I remember thinking: "This seems very dramatic and and one sided." But I never really considered This American Life to be news so much as short stories. I just assumed that I was listening to a story with a strong (non-objective) point of view.
[+] aaronharnly|14 years ago|reply
Has no one considered the possibility that this Chinese citizen, who lives and works in China, might not be well served by asserting the truth of Daisey's story?

His apology seems to concede a fair amount of dramatization, and he didn't (in advance of hearing the Ira/Mike conversation) appear to assert the truth of those specific parts of the story. But supposing he did stand by some of these details, we'd have a he said/she said, with strong incentives on each side.

[+] jschuur|14 years ago|reply
[+] tptacek|14 years ago|reply
"It uses a combination of fact, memoir, and dramatic license to tell its story, and I believe it does so with integrity".

There is no integrity in lying to fact checkers to ensure your piece gets on the air.

Shafer:

[...] But what joins D’Agata and Capote is this: Both love “real” facts, but when blocked by journalistic convention from the literary effects they desire, they willingly leapt that fence to create whatever rules they needed to enhance their work. Because he admits to his shape-shifting, D’Agata’s work is harmless. Capote’s book, on the other hand [...]

[...]

That other field, the much smaller one strewn with landmines, rusting rebar and barking dogs is called non-fiction — or in its less effete incarnation, journalism. Oddly, without an accurate record as our anchor, it would be difficult to create fiction, as former New York Times Executive Editor Max Frankel observed in a 1998 essay. “Wrong facts and the truths derived from them are always correctable — with more facts. Fictional facts are forever counterfeit,” Frankel writes.

I believe in journalism, not journalists, and welcome anybody with a notebook, a recorder or a 94 percent total-recall memory to help clear our field and plant it with their work as long as they have a true story to tell. As for latter-day Capotes and D’Agatas, I can give you Google Maps directions to the land of fiction.

[+] amitparikh|14 years ago|reply
It's the Jon Stewart defense, except that he's not a comedian!
[+] ekanes|14 years ago|reply
His picture to the right of his response is priceless in context.
[+] spwmoni|14 years ago|reply
What a load of horseshit. Unless he prefaced every performance with a disclaimer that the piece was a work of fiction, his theatrical performances were no more legitimate than the TAL appearance.
[+] icarus_drowning|14 years ago|reply
My biggest problem with Daisey? The fact that the only thing he gains from his fabrications is self-aggrandizement.

So many of the things he claims to have seen aren't in essence untrue: hexane poisoning did happen, he just didn't meet (and tell a true story) about how. Underage workers do exist, but I think it is less than clear whether Daisy met any of them. Terrible abuses resulting in lasting, terrible physical damage (or death) clearly are occurring, but Daisey isn't the one uncovering them, he isn't the heroic reporter interviewing the victims to reveal their plight.

When Daisey defends his work, he's really defending himself as the champion of the oppressed. This, I think, is really about his ego, not about the plight of any abused Chinese worker.

[+] charlieok|14 years ago|reply
"I'm not going to say that I didn't take a few shortcuts in my passion to be heard [...] My mistake, the mistake I truly regret, is that I had it on your show as journalism, and it's not journalism. It's theater."

What kind of explanation is that? Public accusations should be supported by things like evidence and facts, “journalism” or not.

[+] crag|14 years ago|reply
Welcome to America. Standard behavior with all broadcast media. I'm not blaming NPR.. but the producers of This American Life, in their zeal of catching a top story cut corners. And now, I consider this Daisey fellow as low as Rush Limbaugh; making up crap as hes running to the bank cashing checks.

It's sad.

[+] mikescar|14 years ago|reply
Respect for Ira Glass to so totally and transparently own the problem.

He's not blaming anyone but himself, and by devoting his next show to this topic, is demonstrating more integrity than what we have come to expect. The public deserves no less, but in our era that is still rare.

[+] nikcub|14 years ago|reply
I haven't listened to this episode yet (I am about 40 behind) but it seems that a lot of these claims could have been debunked with a few emails to people on the ground in Shenzen.

It would be interesting if TAL (or others) would gather together a group of experts who are connected in various industries and bounce stories off of them before publishing.

This could even be a startup idea - a marketplace of experts and connected people for the purpose of fact checking. We live in a super-connected society where 'stories from China' should be easy to debunk.

[+] brudgers|14 years ago|reply
In all honesty, what did This American Life think it was reporting? Daisey presents a one man show, surely the folks at NPR can distinguish that from investigative journalism.

Marketplace's journalism is akin to investigating the false claims in Upton Sinclair's The Jungle. That no person named "Stanislovas Lukoszas" was ever eaten alive by rats, is hardly a revelation.

It's This American Life which is unclear about where journalism begins and ends and what constitutes journalistic integrity and what constitutes muckraking.

[+] booticon|14 years ago|reply
With the claims of using "dramatic license," it sounds like he's trying to have it both ways, especially since he was on Real Time with Bill Maher recently, and a lot of these things that turned out to be fabricated he mentioned in the interview as though they were fact: http://www.youtube.com/watch?v=iebnHvxKqlY
[+] rit|14 years ago|reply
Notably as well, This American Life released the podcast and audio stream early to their website so everyone could hear it. I listened to the podcast this morning and was impressed at the way they approached it.

A particularly poignant bit for me was near the end, as Ira Glass is having a conversation with Rob Schmitz. I'm paraphrasing slightly from memory. Ira asks Rob after discussing the fact that it is established fact that many Foxconn workers do double shifts and insane amounts of overtime, "I own many of these products, should I feel bad?"

Rob replies (again paraphrasing), "It isn't my job as a reporter to tell you how to feel. It is my job to gather facts and report them as accurately as possible and let you decide."

I feel like that is one of the most important ethics missing from so much of journalism today. And it isn't just Fox News: almost every journalism source which fits into mainstream reporting these days seems to want to editorialize the news and push us on how we should feel.

[+] Abomonog|14 years ago|reply
On this week's episode of This American Life, we will devote the entire hour to detailing the errors in "Mr. Daisey Goes to the Apple Factory."

That's a stand-up move. I hate it when a retraction gets far less attention than the original story.

[+] jrockway|14 years ago|reply
It's nice to know that real journalism is not dead. I love NPR.
[+] mhansen|14 years ago|reply
FYI, This American Life is WBEZ, not NPR (although TAL cooperates with NPR for things like the excellent Planet Money)
[+] protomyth|14 years ago|reply
I wouldn't be complimenting NPR too much. They totally blew an issue in SD that could have been fact checked by looking at the PUBLIC budget numbers.

Also, as many have pointed out TAL is not a NPR show.