[dennis_jeeves1]

>It's polite. Sorry you have a chip on your shoulder about it though.

I would tell you to cut that shit out, if you dealt with me in person. I really would.

[denkmoon]

Which would be quite impolite, tough fella. The nice thing about working in a professional environment is that I don't have to cater to your desires, I simply have to be polite and professional :)

[msm_]

I can't figure out if you're patronising on purpose, or genuinely polite. FWIW I suspect it's the later, and your sorrys and smiles are meant to soften the blow. But I guess that highlights the issue - it's sometimes hard to distinguish between the two, especially when the other side (like me) is used to a more direct communication.