[diskzero]

I assume he would say the same things I would hear him say in meetings where the installer team would show him the lastest versions of the application. A special memory comes from the time where the installer progress bar starting going in reverse. The installer and mail teams received a lot of abuse. It took a special person to stay motivated given all of the challenges they faced and the feedback they got from SJ.

[tpmx]

As a customer (my personal computer/display/phone/etc spend with Apple over the past 20 years or so: $25k+): I would prefer having someone in charge who can tell/understand/sense and say that something is clearly not good enough and then actually getting it solved. Tim Cook does not strike me as that kind of guy.

The abuse isn't required though.

[tpmx]

(These extremely slow updates thing has been going on for many years now. So many lifetimes wasted.)