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lutarezj | 2 years ago

Not sure if it helps, but if I was in your situation I’d provide a few app updates with a screen to train users on how to install the PWA version and gracefully run away from these problems. Maybe also provide a some sort of a form to get some feedback over the difficulties encountered by users to get there. Good luck!

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l72|2 years ago

The problem is that many of my users are temporary. For example, I have an app for the public transit system for a resort town in Colorado. The town has a decent, albeit small bus system. They technically have an app from their vendor, although it is not very good and is difficult to find. If you search for "$town_name transit app", it won't show up anywhere, where as my app does. And I think my app is much more user friendly. I wrote it because I visit this area a lot and hated the vendor app.

My users are visiting this town for a few days, and are most likely going to open the app/play store and search for an app, use it for a few days, then leave the town and forget about it. The least amount of friction I can provide the better. My only goal is to support public transit and make it a smoother experience.

sofixa|2 years ago

> If you search for "$town_name transit app"

Do people really search for entirely temporary/short-term/single-use use apps, like for a resort town's transit or a restaurant? For me it's a last resort thing, if there's no website or it's unusable.