Not sure if it helps, but if I was in your situation I’d provide a few app updates with a screen to train users on how to install the PWA version and gracefully run away from these problems. Maybe also provide a some sort of a form to get some feedback over the difficulties encountered by users to get there.
Good luck!
l72|2 years ago
My users are visiting this town for a few days, and are most likely going to open the app/play store and search for an app, use it for a few days, then leave the town and forget about it. The least amount of friction I can provide the better. My only goal is to support public transit and make it a smoother experience.
sofixa|2 years ago
Do people really search for entirely temporary/short-term/single-use use apps, like for a resort town's transit or a restaurant? For me it's a last resort thing, if there's no website or it's unusable.