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davidg109 | 2 years ago

I have no faith in any of Google’s endeavours lasting. When you sign up for any Google service, you’re essentially a human lab rat with the odds being the service will be unceremoniously cancelled. I’ve developed the “anything but Google” mentality with this in mind.

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supportengineer|2 years ago

I miss being a paying customer. I want to pay a reasonable fee and get a good product or service with FANTASTIC customer service.

zamadatix|2 years ago

It is silly how blindly they handle these cancellations. Not necessarily in a "wow I can't believe they cancelled so many things" sense but a "they don't really try to clearly distinguish services they are more serious about vs ones they are less serious about". Out of all the products I'd guess Google is serious about keeping long term none of them really have any messaging that's the case so when things like Pixel Pass get cancelled it hurts trust in everything.

viscanti|2 years ago

If you're really lucky, they'll sell the product to someone else and then you get to have a relationship with a new company (like google domains). That seems to be the very rare exception though and you should expect to have to find your own replacement for any Google service you use because it's unlikely to last very long.