[ankaAr]

In the 90's my dad had a tech support/service company. Small one, less than 10 employees. Fixing monitors was an every day task.

One day a petroleum engineer came with his monitor (from the company he was working) to fix it.

After 1 or 2 days it was fixed and they came to get it back.

After few hours the engineer called very angry.

-it is not my monitor!

-oh, it cannot be

-it is not!

-is this brand and model?

-yes

-read me the service tag at the back

-this

-it is your monitor sir.

-is not and I want my monitor back

-sir, it is your monitor

-no!

So he came back with his monitor. It was his monitor, the technicians tested it again.

-sir, this is your monitor.

-no, I had a completely different background, and different programs, it is not my monitor

-wait, what?

The technicians called the it department and told them the situation.

While the monitor was in service, IT used that free time to update his computer.

The engineer leave my dad's place not 100% convinced

If you are that engineer, the story is still alive 25 years later. Thank you.

[johnchristopher]

I don't understand how these people got their degree or keep up with the times while being so... arrogant ? sure of themselves ?

What other important things do they not get ? Or is it just computer stuff ?

[checkyoursudo]

Both my father and father-in-law are like this (both engineers, though I am not sure that has anything to do with it).

It is not just computer stuff, but it definitely happens there. I don't know what it is exactly, but it seems to have to do with expectations and assumptions about their ability to observe and predict. They expect the world to be in just this certain way, and if the world is not, then it is the world that is wrong--not them, by god.

I think it has gotten worse as they have aged, though I don't know that there is a correlation with age (e.g., like not necessarily cognitive decline or something) as much as just this deepening, crystallising certainty that has come by the mere fact of continuing to operate this way.

[sameerds]

I know of a highly experienced person who once opened an email attachment, edited it, and then claimed "I saved my copy in Yahoo!". No amount of asking would make him that he ignored the dialog box that asked him to save a copy.

[f1shy]

I know PhD in technical areas, that still today could male such scene

[prox]

Ah what a great story, reminds me of the webguy vs salesdude video. If you don’t know what that is, look it up :)

[BogdanPetre]

https://www.youtube.com/watch?v=uRGljemfwUE

[folmar]

I think the first part of the title is more recognizable, i.e. "The Website is Down".