[pickingdinner]

You need to optimize the product for the best scenarios, and guide everyone towards those scenarios.

What happened to OKCupid is typical. Founders envision the best scenarios for their users, and build a business around that product. User satisfaction drives their success.

Corporations aren't really good at that. So they need someone to override mindless acts of profiteering in favor of a better future. Someone with a vision, but also the power to enforce it. But they also have to be right.