I think its OK if they can't fix it. The problem comes when companies like Apple (don't know about Google) block right-to-repair legislation, or block access to parts for third-party repair or generally spread FUD about third-party repair.
So you’re ok with the company that sells it to you not being able to fix it and dropping support, but the company that provides repair services up to 7 years and battery replacements for Macs up to 10 years is somehow worse than that because they refuse to provide access to parts to third party repair shops that don’t join their program?
Again let me recap here:
- company that drops support, with no access to parts at all
- company that provides support for almost a decade and limited access to parts
And somehow you see that and say that the first one is better?
> but the company that provides repair services up to 7 years and battery replacements for Macs up to 10 years is somehow worse than that because they refuse to provide access to parts to third party repair shops that don’t join their program?
Apple is well known for forcing customers to swap expensive internal components (instead of repairing them) and contributing to greater e-waste. They force suppliers to not sell parts to independent repair stores. It sounds like you're not very familiar with it, so I won't blame ya.
I have the option of not taking my car to the dealership and instead doing simple stuff like oil changes myself, or taking it to a mechanic I trust. I'd like the same option for my electronics. If you don't trust anyone except Apple, you can keep going to them.
That's a very disingenuous recap, the commenter was complaining about Apple opposing and derailing right to repair legislation. Apple doesn't just refuse to provide parts either, they're increasingly serializing parts such that perfectly working components from 2 brand new Apple devices can't be swapped between them.
Not that Google is any better, they're all inexcusably terrible, anti-consumer, e-waste generating operations.
turquoisevar|2 years ago
Again let me recap here:
- company that drops support, with no access to parts at all - company that provides support for almost a decade and limited access to parts
And somehow you see that and say that the first one is better?
Nuts.
biogene|2 years ago
Apple is well known for forcing customers to swap expensive internal components (instead of repairing them) and contributing to greater e-waste. They force suppliers to not sell parts to independent repair stores. It sounds like you're not very familiar with it, so I won't blame ya.
I have the option of not taking my car to the dealership and instead doing simple stuff like oil changes myself, or taking it to a mechanic I trust. I'd like the same option for my electronics. If you don't trust anyone except Apple, you can keep going to them.
dns_snek|2 years ago
Not that Google is any better, they're all inexcusably terrible, anti-consumer, e-waste generating operations.