[n0zmer]

Googler here. You are correct. Internally google groups are the easiest way to create adhoc project groups and support / announce lists. We have everything from music related lists, to stuff like vim/emacs user groups

[gumby]

> Internally google groups are the easiest way to create adhoc project groups..like vim/emacs user groups

I have trouble imagining what a vim/emacs user group would be: either some sort of nonstop abusive flamewar or some kind of kumbaya group you can only join if you can prove you're on a dangerously high dose of lithium.

[stonogo]

Seems to me that "vim/emacs user groups" are wildly different from "vim/emacs user group".

[elijahciali]

Not a Googler but I've personally been in a few groups for testing new features. I believe communication to testers has been revamped but pre-2020 I was in a few like gdd-profile-preview

[AtlasBarfed]

How about doing customer service with it?

Google: nah.

Honestly I shouldn't even suggest that, it will probably get google groups closed in a whim.

[jmole]

You want something like a ticket/bug tracking system for customer support, not an email group

[intrasight]

Google Groups is what I (non-Googler) used for support so I don't understand your comment.