top | item 37546613

(no title)

yxre | 2 years ago

I hate to be that guy, but this is super common for stripe

discuss

order

analog31|2 years ago

"XYZ destroyed my business and there's nobody I can talk to" is a recurring theme, that's not specific to any one platform. Every complex system needs a manual override process.

onclickcheckout|2 years ago

Is Stripe fraud? I heard a lot of good things about them from other YC companies

ddtaylor|2 years ago

Not any more than any other payment processor. They basically all are lazy and want to reduce fraud, which is insanely out of hand. They attempt to do this by not doing much review, most of which is heavily automated and the end result is what happened to you.

It's a common growing trend that as long as something mostly works for 95% of people nobody will care and all those who fall between the cracks will fall on deaf ears.

_xivi|2 years ago

> Is Stripe fraud?

No, they're just in a position where they can afford a percentage of false positives.

Similar to PayPal and others, they are firm to minimize their risk and protect themselves too.