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pjmq | 2 years ago

If you follow Youtubers like Jim Browning that tackle this sort of scam-based cybercrime operations then this will come as absolutely no surprise to you.

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alephnerd|2 years ago

Scam-based cybercrime is an offshoot of the BPO and Call Center industry. This is why cities with a weak software scene but strong BPO scene like Kolkata are highly represented.

imiric|2 years ago

This is a rampant industry in the US as well. The Telemarketers mini-series shows how these call centers operate, the scams they run, how police associations are involved, and how the government is basically complicit with what they're doing. This must be even easier and more profitable to operate from a more corrupt country with no regulations or law enforcement of these activities.

AI will make this industry even more successful. Telemarketers read from a script anyway, so it's only a matter of time until these scams are fully automated. We're starting to see some of this already, but it will be fully adopted in a few years.

lotsofpulp|2 years ago

What is bpo?