[hallihax]

Just dropping a comment to say congrats for getting something up and running and that it's nice to see somebody doing something for the elderly and those less technically proficient.

Here in the UK the same problems exist regarding general ease-of-use, scams, and ability to navigate tech in general: and we also have a signficiant (and growing) problem where government services and support are all being moved online, with seemingly little support for those who find modern tech difficult to engage with.

Though my gut feeling says you may struggle to build a viable long-term business around this: I really do hope you succeed!

Personally I think governments and institutions need to radically improve things for the non-techies amongst us and those who find it difficult, whether cognitively or physically, to engage with tech in the first place. Right now it seems that the default assumption is that everybody is perfectly fine using a website or app, and if you're not, you're out of luck!