[fzingle]

> Have never seen a company so quickly and completely just throw away all of their public good will.

This behaviour isn't really all that uncommon. An obvious recent example would be Boeing with the 737 Max.

To save a few bucks they've thrown away a quality process that was best-in-class. Only cost a few billion a few years later...

Our implementation of capitalism rewards only short-term thinking, that is why this behaviour persists.