I'll summarize this for people who don't want to read through the PDF, or aren't familiar with the jargon.
It's a discussion between two people, Jerry and Anil. Anil seems to be representing the Chrome team, and Jerry the Ads team and/or sales.
7 months prior, some feature related to Chrome's omnibox (url/search box) was rolled out, leading to reduced searches ("SQV"). Jerry is asking for this feature to be rolled back (undone) to restore lost revenue. Anil is trying to keep the feature by finding other ways to make up the lost revenue.
Anil is opposed to rolling back the feature because it is a user-visible change that was approved by all parties and launched months ago, so it will be frustrating to users to lose the feature and to developers to see their work canned.
Anil accelerates the launch of some other features to improve revenue, but Jerry is not satisfied. After some back and forth he sends the final email laying out his case: the revenue impact is too severe, sales is going to miss quota, quarterly earnings will be below forecast, stock price will decline, employees will lose out on stock-based compensation. This last email is cc'ed widely so I think Jerry was trying to build more pressure on Anil/Chrome team.
edit: do read the pdf though, there's a lot more detail in it.
“I don’t want the message to be we are doing this because the ads team needs more revenue” …but then that is exactly why they are doing it. Sales team needs to reach their bonus quota! They can’t be demoralized!
This is a rare glimpse at the enshitification process _actually_ happening.
I can almost read the above in David Attenborough’s voice. Feels like a documentary.
It's funny I was just talking about this yesterday. By tying compensation so tightly to stock price, it incentivizes everyone to do what's best for the stock price, not what's best for the customer.
Damn. Am I reading this correctly? Jerry here is asking Anil to make search results shittier on purpose so users will have to make more queries so ads get more impressions? All because they decided to tie employee compensation to the whims of quarterly earnings reports. I at least understand why on that last piece, given any attempt at quantitatively estimating long-term value creation at the time of creation is effectively impossible. Still interesting to see the tail so explicitly wagging the dog, though, with a manager all but saying fuck the users, our salespeople need their bonuses.
I'm not claiming I know an answer here, given Amazon's attempt at the opposite fuck employees, do everything possible to please customers hasn't really worked out, either.
If the FTC and US court system have any backbone, I guess hopefully the answer is stop letting single companies get this powerful. The market can only help if there's actually a market.
And I guess quit it with the mandatory return-to-office policies so your employees don't have to live in high cost of living areas and maybe missing a quarter or two's targets and having to take home 600k instead of 800k one year won't be life-destroying.
That's all I needed to see before making up my mind, Google needs to be broken up, or alphabet or whatever they're calling themselves these days. Advertising needs to become a separate company, not managed by anyone with controlling stakes in google and visa versa.
“…and this is why I did not push harder…”
This is a full-on circus.
Bonuses and stock drop and revenue plus solving a problem for team Sales using team Chrome is just pathetic.
It could be easy to assume this happens across all Google products.
> "But given this has been live for 7 months and is very usable[sic] visible (see this reddit[link] thread where users in our ablation experiment noticed and called it a bug!)"
One offtopic comment from me, sorry-- I took one look at the page, it said "pdf" with an open button, and I hit the back button... Am I the only paranoid one??
Thanks Jerry, you’ve managed to finally get me to switch off google search for good! It seemed quite a difficult thing to do in the past, but finally something has clicked that made it feel like the natural thing to do.
This gets to what I was saying earlier in the week regarding visibility in this trial: What is made visible as a three-way conversation between the judge, the defendant, and the plaintiff, and the balance of fairness to both plaintiff and defendant versus public interest in visibility is decided on a case-by-case basis.
Here, it looks like the DOJ pushed and some information was disclosed. That's working as intended.
Ah, for Chrome to be broken off as a separate entity and for Microsoft to acquire it would be irony-irony, iron-irony, ironnony?
A company copying the motives of another company, to profit. To then lose the item to the company they copied. A company that once had a similar item, given away for free, to assert market dominance.
I can't wait for Chredge or Edchome or whatever abomination MS cobbles together. Long live Internet Explorer X!!! We're baaaaaaaack!
Embrace (use Chromium in Edge), Extend (acquire Chrome once it's broken up from Alphabet), Extinguish (kill Chrome and Edge then reintroduce Internet Explorer)
What's the legal basis for the redaction? I mean, I assume legal proceedings in the US are public by default and only censored/privileged as specific exceptions.
Chrome isn't a not-for-profit charity project. We know it is a free (not paid for by the user) software built by a for-profit company and we can safely assume the intention to monetize it exists. Even so, I'm glad Chrome exists as it has meaningfully accelerated web technologies forward and has helped keep web secure. In return for their investments, if they get to make money off it in clear and transparent ways, I don't have a problem with it.
We act as though we are finding out the ads powered free software services business model today. All of user facing google products – Chrome, Android, Gmail, Youtube, Photos, GSuite etc all exists because they are paid for by ads revenue from ads side of the business. One can make a very strong case that the net benefit far far out weights any harm on the other side.
The main reason I use firefox is because I can disable search-as-you-type and search suggestions.You can't disable it in Chrome.
Most of my navigation goes is to sites I have already visited and bookmarked links,
I don't need the extra jump to and from a search engine.
It's faster and it's better for the planet.
Can you imagine how much energy we are wasting on unnecessary searches that were meant to be a simple navgation ?
It's a pity it's not the default on firefox.
Firefox's "awesome" bar is truly awesome, it doesn't need to rely on a search engine.
Knowing firefox, I fully expect them to deprecate that option in some years from now /s
That article was about the judge being asked to rule whether or not the documents can be posted. It was updated today to reflect the actual ruling that they could be posted. So not a dupe.
Not a duplicate (maybe read the articles first?). And even if it is, keep this news on the front page until the end of the trial. It's by far the most important thing going on in the tech space right now, except maybe the anti-trust suit against Amazon (which should also be front-page every day once that trial starts)
Apologies, while the general dupe problem is annoying, it was misleading that the linked article shared 5 days ago was updated without notice to include the latest bloomberg info so it looks like it was news from 5 days ago.
Im glad it got posted again, it's news to me. Sadly my life includes things other than browsing HN for the latest headline, so I occasionally miss news.
[+] [-] djoldman|2 years ago|reply
[+] [-] TradingPlaces|2 years ago|reply
[+] [-] jhp123|2 years ago|reply
It's a discussion between two people, Jerry and Anil. Anil seems to be representing the Chrome team, and Jerry the Ads team and/or sales.
7 months prior, some feature related to Chrome's omnibox (url/search box) was rolled out, leading to reduced searches ("SQV"). Jerry is asking for this feature to be rolled back (undone) to restore lost revenue. Anil is trying to keep the feature by finding other ways to make up the lost revenue.
Anil is opposed to rolling back the feature because it is a user-visible change that was approved by all parties and launched months ago, so it will be frustrating to users to lose the feature and to developers to see their work canned.
Anil accelerates the launch of some other features to improve revenue, but Jerry is not satisfied. After some back and forth he sends the final email laying out his case: the revenue impact is too severe, sales is going to miss quota, quarterly earnings will be below forecast, stock price will decline, employees will lose out on stock-based compensation. This last email is cc'ed widely so I think Jerry was trying to build more pressure on Anil/Chrome team.
edit: do read the pdf though, there's a lot more detail in it.
[+] [-] elteto|2 years ago|reply
This is a rare glimpse at the enshitification process _actually_ happening.
I can almost read the above in David Attenborough’s voice. Feels like a documentary.
[+] [-] jedberg|2 years ago|reply
This email is the perfect example of that.
[+] [-] nonameiguess|2 years ago|reply
I'm not claiming I know an answer here, given Amazon's attempt at the opposite fuck employees, do everything possible to please customers hasn't really worked out, either.
If the FTC and US court system have any backbone, I guess hopefully the answer is stop letting single companies get this powerful. The market can only help if there's actually a market.
And I guess quit it with the mandatory return-to-office policies so your employees don't have to live in high cost of living areas and maybe missing a quarter or two's targets and having to take home 600k instead of 800k one year won't be life-destroying.
[+] [-] technick|2 years ago|reply
[+] [-] ycombinatornews|2 years ago|reply
It could be easy to assume this happens across all Google products.
[+] [-] eqvinox|2 years ago|reply
The reddit link & comment is just... chef's kiss
[+] [-] badrequest|2 years ago|reply
[+] [-] aragonite|2 years ago|reply
[+] [-] havnagiggle|2 years ago|reply
[+] [-] noddingham|2 years ago|reply
[+] [-] pests|2 years ago|reply
I do like how they care about reducing impact to themselves but it is funny that it msut happen because targets must be met.
[+] [-] supriyo-biswas|2 years ago|reply
[+] [-] choppaface|2 years ago|reply
[+] [-] Gibbon1|2 years ago|reply
[+] [-] eviks|2 years ago|reply
[+] [-] pests|2 years ago|reply
[+] [-] oneepic|2 years ago|reply
[+] [-] otoburb|2 years ago|reply
[+] [-] vxNsr|2 years ago|reply
[deleted]
[+] [-] ugexe|2 years ago|reply
[+] [-] qingcharles|2 years ago|reply
[+] [-] shadowgovt|2 years ago|reply
Here, it looks like the DOJ pushed and some information was disclosed. That's working as intended.
[+] [-] imchillyb|2 years ago|reply
On what grounds?
Because the documents really damage our case!
[+] [-] imchillyb|2 years ago|reply
A company copying the motives of another company, to profit. To then lose the item to the company they copied. A company that once had a similar item, given away for free, to assert market dominance.
I can't wait for Chredge or Edchome or whatever abomination MS cobbles together. Long live Internet Explorer X!!! We're baaaaaaaack!
[+] [-] sexy_seedbox|2 years ago|reply
[+] [-] say_it_as_it_is|2 years ago|reply
[+] [-] supriyo-biswas|2 years ago|reply
[1] https://www.ftc.gov/system/files/ftc_gov/pdf/1910129AmazoneC...
[+] [-] einpoklum|2 years ago|reply
[+] [-] vinay_ys|2 years ago|reply
We act as though we are finding out the ads powered free software services business model today. All of user facing google products – Chrome, Android, Gmail, Youtube, Photos, GSuite etc all exists because they are paid for by ads revenue from ads side of the business. One can make a very strong case that the net benefit far far out weights any harm on the other side.
[+] [-] beej71|2 years ago|reply
And legal and ethical and benefiting the end-user.
[+] [-] unknown|2 years ago|reply
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[+] [-] slwpsldmcngjt|2 years ago|reply
[+] [-] senorrib|2 years ago|reply
[+] [-] jerryfromsales|2 years ago|reply
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[+] [-] unknown|2 years ago|reply
[deleted]
[+] [-] agentgumshoe|2 years ago|reply
The cyberpunk Corpo future can wait a bit longer then...
[+] [-] gpderetta|2 years ago|reply
[1] some sort of AI arbitrator I guess?
[+] [-] dang|2 years ago|reply
[+] [-] phone8675309|2 years ago|reply
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[+] [-] Obscurity4340|2 years ago|reply
[+] [-] minerva23|2 years ago|reply
[+] [-] cassepipe|2 years ago|reply
Most of my navigation goes is to sites I have already visited and bookmarked links, I don't need the extra jump to and from a search engine. It's faster and it's better for the planet. Can you imagine how much energy we are wasting on unnecessary searches that were meant to be a simple navgation ? It's a pity it's not the default on firefox. Firefox's "awesome" bar is truly awesome, it doesn't need to rely on a search engine.
Knowing firefox, I fully expect them to deprecate that option in some years from now /s
[+] [-] ChrisArchitect|2 years ago|reply
[deleted]
[+] [-] jcranmer|2 years ago|reply
[+] [-] passwordoops|2 years ago|reply
https://www.ftc.gov/news-events/news/press-releases/2023/09/...
[+] [-] ChrisArchitect|2 years ago|reply
[+] [-] sophacles|2 years ago|reply