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trustingtrust | 2 years ago

Positive or negative ? Positive comments don’t generate interaction. If a comment was positive I’d like and move on not comment. Negative comments in the other had generate a lot of interaction. If I was to guess, Google as a marketing company loves interaction.

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dredmorbius|2 years ago

Engagement is a really poor proxy for value.

I've had an awful lot of engagement that's produced little value. (As I get older, I try to avoid that, increasingly. Not always successfully.)

I've had tremendous value from some very brief engagements, often one-liners or casual remarks, though also when someone shares a deep knowledge of a subject or a truly insightful personal experience.

Those are all exceptionally valuable, but in terms of "engagement metrics" such as replies, time-on-site, etc., they're often negatives. To turn a phrase: feed a person endless questions and challenges, and you'll keep them on site for a day. Provide them the answer or tools they need, and they disappear forever.

(Dating / matchmaking sites face a related version of this problem.)

With time, people who do value useful information come to realise the timesuck nature of high-engagement, low-value sites (o hai redditz) and avoid them like the plague.

Side observation: I'm playing with FastGPT (largely because it doesn't require registration to use, so I can't compare it to ChatGPT or other registration-required generative AIs), and one of the things that's useful about it is that it gives specific answers to specific questions, rather than sending me off on an endless quest through low-grade online sources.

Or even relatively high-grade ones such as Wikipedia, which might answer the immediate question but tend to prompt more. Curiosity ain't necessarily bad, except for cats....

What generative AI does that General Web Search does not is actually quench the thirst. Which is useful from a personal value perspective, though possibly a shock to the system for both online search and content providers.

thejazzman|2 years ago

I believe their point was that we no longer see as much nonsensical hate in YouTube comments anymore - or at least that rings true to me and I've actually wondered about it for awhile

wordpad25|2 years ago

You min/max for engagement, but get a local max with negativity, so you increase your variability to find another peak