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bit_logic | 2 years ago

Where's the data? Before COVID, there were plenty of anecdotes from remote companies about how it helped their hiring and productivity, but that wasn't enough to convince the vast majority of companies to try WFH. They stubbornly said the status quo of in-office was enough and no further discussion was allowed.

Now where's the data to change the status quo from WFH to the office? Amazon admits they have none. If the other companies forcing in-office had data they would be shouting it as much as they could, but when asked for data, it's just silence. Companies have had record profits and quarters with WFH, so clearly the financial data shows no issues with WFH.

Again where's the data? All we hear are anecdotes, that wasn't good enough to change the status quo before COVID, why should it be enough now to change the status quo away from WFH?

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The_Colonel|2 years ago

> Before COVID, there were plenty of anecdotes from remote companies about how it helped their hiring and productivity, but that wasn't enough to convince the vast majority of companies to try WFH.

I think there's a bit of a selection bias. I believe many people can work effectively remotely and these likely applied to remote companies. But many people are less effective remote and these wouldn't succeed in remote companies. In the end I certainly think there's a space for remote only companies, but I'm not sure if it's a model useful for the whole IT sector.

> All we hear are anecdotes, that wasn't good enough to change the status quo before COVID, why should it be enough now to change the status quo away from WFH?

In the end it doesn't matter. It's the managers calling the shots and carrying the responsibility. If their guts tell them office work is the right direction, it's their bet.

Hermitian909|2 years ago

Talking to lots of middle and upper management, the primary complaints I hear are hard to measure - poorer communication, less alignment, less innovation, etc. None of this reduces the number of tasks being done, but reduces the utility of those tasks. Measuring directly is hard, but ultimately you'd expect it result in lower growth - which many companies are seeing (but it's hard to disentangle this from the macro situation).

I think the hard reality is that companies need to make a thesis on the level of flexibility in remote/in-office work and commit, then 5 years from now we'll get an idea of what works well.

bit_logic|2 years ago

These are also hard to measure:

* Employee happiness

* Less sick employees since they don't spread their germs in an office

* Much lower attrition and retention of institutional knowledge

* Lower rent costs or possibly zero rent costs for office (actually this one is very easy to measure)

* Able to hire from outside local metro area

None of these was enough to move companies even an inch towards WFH pre-COVID. And yet now vague issues due to lack of water cooler conversations is enough to shift everything back to in-office?

intended|2 years ago

Wouldnt it be more likely that current Middle management isn’t familiar enough with a chat environments to maintain team cohesion.

I worked as a volunteer in an online team before the COVID years. I was FAR better at ensuring a team was cohesive online, than I was in person. You can make out whats going on based on how people talk, you can have one on ones, and diagnose issues.

gruez|2 years ago

>Where's the data?

https://www.economist.com/finance-and-economics/2023/06/28/t...

"Far less noticed was a revised version of their paper, published in May by the Federal Reserve Bank of New York. The boost to efficiency had instead become a 4% decline."

bit_logic|2 years ago

This line from the article "...in the number of calls handled per hour by employees of an online retailer that had shifted from offices to homes.." shows that this study is about a call center. A few points on this:

* The discussion here is about tech workers, not call center employees

* Here's another article from 2014 that showed a 13.5% increase at a different call center https://hbr.org/2014/01/to-raise-productivity-let-more-emplo... So study vs study, which one is correct or better? This isn't good evidence either way for software engineers.

The data and evidence we need is from the loud RTO companies (Google, Amazon, etc.) in the software industry pushing for RTO. These supposedly heavily data and metrics driven organizations have NO DATA supporting their RTO efforts. Some random study about call centers is irrelevant here.