[fhaldridge7]

I lived in another country last year and had to contact the German embassy. They told me to write down my problem and fax it to them

[OJFord]

How did they tell you? Surely not email? Not that it really makes any difference, it would just feel more stupid and painful to me if I were you if it were!

[fhaldridge7]

I called them and explained my problem, hoping to get help via phone. But the employee told me they are on lunch break and please send a fax