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frederikvs | 2 years ago

There's a recent article about a climber who had to use this iPhone SOS feature. Turns out that actually getting in contact with emergency services is not easy - even though the satellite communications worked perfectly.

There was a lot of back and forth over the system, but it did not help at all. The thing that saved her was one 40 character message to a friend. Because apparently you get one of those, and no replies...

https://www.climbing.com/news/iphone-sos-button-saves-injure...

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oostevo|2 years ago

My understanding is that most[1] other satellite devices use a centralized dispatch center who have experience with backcountry emergencies.

Speculating obviously, but that article makes it sound like Apple might have tried do something else and that whatever they came up with is more equipped to deal with frontcountry issues.

Sounds like I should keep packing my inReach.

[1] https://www.iercc.com/en-US/supported-devices/

oldbbsnickname|2 years ago

2 is 1, 1 is none.

If it were my life on the line, I'd carry 2 different PLBs: probably a Garmin and an inReach.

Disclaimer: Ex Trimble Nav Ltd. radio group here. :]

hcurtiss|2 years ago

My wife and I and our two kids do a fair amount of back-country white water rafting. After arriving at a very remote take-out with no car and no cell service after a five day float (and running low on food and water), we went ahead and bought an actual satellite phone. It’s a game changer. Cost about $400 used and we have it refreshing quarterly on BlueCosmo for $99. It’s awesome, and cheap insurance relative to the risk.

pnpnp|2 years ago

$99 quarterly sounds like a good deal - was this with Iridium? That's unfortunately the only network that works well for my use-case.

I currently pay for an inReach Messenger, and use it on a weekly basis. The $12/mo base cost is peanuts for what it actually provides me.

oldbbsnickname|2 years ago

Don't expect it to work anytime soon or to supplant EPIRBs.

Even E911 locating in the US just doesn't work at all with nonzero and unknown combinations of phones, carriers, and jurisdictions. US LEOs have almost universal, real-time locating ability from N km to sub 1 m accuracy if it's in range of a single tower of any phone without a warrant. If a phone can send an SOS to a comm satellite, while there's a recent good fix from 3+ GNSS satellites, then that's useful.

The risk to avoid will be over-reliance on a consumer grade cell phone as a substitute for the ruggedized and proven EPIRB system.

ghaff|2 years ago

Sounds like the phone SOS service doesn't really have its act together yet based on that sample size of one.

mips_avatar|2 years ago

I don't understand why Apple is adding satellite SOS to iphones but providing dangerously poor support for people in emergencies. There's a lot of situations in the backcountry where an injured person will survive 6 hours, but freeze to death after 10. Thank goodness for the emergency contact feature and that these climbers had a friend with enough skill to dispatch SAR. If Apple isn't careful they're going to have a front page story detailing how someone died an avoidable death because they dispatched an ambulance instead of search and rescue.