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philiphodgen | 2 years ago
Status with an airline is useful for (a) free upgrades, (b) lounge access, and (c) better phone service when you need to fix things.
I have Diamond status on Delta. (Top tier before their invite-only tier).
Upgrades. The only value I get out of it is that I can book a generic economy seat and immediately get upgraded to Comfort+ for free. I rarely get upgrades to First Class since Delta sells out the seats to real people for real money. I'm frequently #1 of a bunch of people on the upgrade list for nonexistent First Class seats.
Lounge access. I have the Delta Reserve Amex card that gets me into the lounges anyway.
Phone service. This is really an indictment of the shit service that airlines give. For a while, even with the priority phone service I would be on hold for an hour or so. It's far better now, admittedly.
Delta is making it drastically harder to achieve status in 2024. In all probability I am going to go free agent and fly any airline that gets me where I want to go, when I want to go, at a reasonable price.
The airline miles are useful. I don't think I've paid for a flight for my kids with money once in all the years they've been at university in other states. But that's just a "charge enough money on a credit card" thing. It has nothing to do with status.
technosophos|2 years ago