[Sodman]

I think "bad people" is relative here though. The incentive structure is entirely misaligned. As mentioned elsewhere in the comments here, agents' best strategy for the highest possible payout is trying to close as many deals as possible, not taking the extra time to find each person the ideal perfect fit house (volume over value-add quality). It sounds like you found an agent who went the extra mile to get your business, which is great for you! But I suspect that there are other, less buyer-friendly agents out there out-earning your agent because they just drop the "difficult" customers and work with the easiest-to-close folks to get more overall commission.

Given that, my personal strategy when buying was to just do as much of the legwork as possible myself, rather than risk leaving due diligence to somebody whose financial incentives are not aligned with my own. My agent essentially ended up mostly relegated to docusign-forwarding duties.