[GerryB]

It's common to find this kind of asshole behavior in residential real estate agents. It can be understood when you realize they get a commision as a fraction of the sale price. This does NOT make their interests align with yours! Unintuitively, it is usually in their interest to sell your home as cheaply as possible (!) in order to sell QUICKLY. They would much rather sell your $1M house in two weeks as opposed to a $1.2M price which would take them four weeks of work. Their payday in terms of income per week of effort is far far higher in the lowball case.. the one that screws you, their "client", out of significant money.