[JacobSeated]

Regardless of the reason, of course not acceptable. We have to insist on complete transparency, and life-time bans should always be liftable through some sort of dialogue. It is impossible to have a productive relationship with someone that abuses AI to conduct reviews that should clearly have been done by a human. Facebook cannot be trusted. Period. Their conduct is extremely abusive.

Same lack of proper review prevents people from restoring hacked accounts, even in cases where it is completely obvious that the accounts were hacked. E.g. The name and/or e-mail was changed by a user in a different country than the account owner.

If Facebook has access to such sophisticated AI, then it is quite amazing that they cannot deduce (even without AI) that an account was hacked. A set of if statements in their code should be enough to check for typical suspicious circumstances. E.g. The user is suddenly in a different country, and happen to change their name (highly unusual and very suspicious circumstances)!!

[darepublic]

> set of if statements in their code should be enough to check for typical suspicious circumstances.

I am not defending Facebook here but come on. There is at least some nuance you should acknowledge