Show HN: Tiledesk – Open-Source LLM Chatbot Framework

[MicheleP84]

Tiledesk is an open-source chatbot designer that unleashes the potential of LLM-enabled chatbots and process automation through a user-friendly drag-and-drop interface. Witness its capabilities in action here: https://youtu.be/ZDPoVVbXxs8

With Tiledesk, you can create dynamic, human-like conversations without the complexities of coding or scripting.

Our guiding principle is straightforward:

Design, Test, and Launch Your Conversation Flows Across All Your Digital Channels in Minutes

The quickest way to experience Tiledesk new product version is by visiting our website.

For those curious about our codebase, explore our latest repository on GitHub: https://github.com/Tiledesk/design-studio

Let's maintain a discussion focused on the essentials. We're here to answer your questions, provide insights, and share technical details. For additional information and inquiries, please don't hesitate to contact us at [e-mail]

We’d love to hear your thoughts!

[ttsemih]

I was curious about how you manage community contributions and ensure the consistency and reliability of the Tiledesk platform? With open-source projects, there's always a delicate balance to strike between innovation and stability

[MicheleP84]

Great question! We maintain the stability of our platform by focusing on the core development while also offering several extension points for contributors. This means that developers in our community can create their own actions, integrations, chatbots and conversational apps to enhance Tiledesk's capabilities.

In addition, we have established quality control and code review processes in place to ensure that community contributions meet our standards for reliability and consistency. We strike a balance between encouraging innovation and maintaining a stable platform, always keeping the end-user experience in mind.

[IuliiaShnai]

How it is different from other ChatBots?

[MicheleP84]

We are an LLM Enabled Chatbot Development Framework, a unique solution in the market with significantly fewer competitors compared to traditional chatbot platforms. Our primary competitors are Voiceflow and Botpress.

What sets us apart? We offer a native handoff feature to live agents, eliminating the need for third-party tools like Intercom to manage second-level requests that fall outside the scope of automation.