[jhawk28]

Metrics are useful until you use them. If people know the metric, they will game them. Its better to track metrics to see symptoms of what is going on and then "walk the floor" to figure out why.

[daveslash]

https://devhumor.com/media/dilbert-s-team-writes-a-minivan

https://web.archive.org/web/20040602185208/http://blogs.msdn...