[Kuxe]

>If you're satisfied with the game being playable then play it, but others may have different expectations of quality, and it's not wrong for them to voice their opinion when the product they paid money for doesn't meet them.

I'm all for voicing opinions in a civic and calm manner. Most people online voicing their opinions come off as know-it-all teens or children throwing tantrums. It's as-if they have a _right_ to a CS2 with 120fps. Paradox warned about bad performance prior to launch (https://forum.paradoxplaza.com/forum/threads/updates-on-modd...). Nobody claimed or said performance was gonna be great. And still, people act surprised.

It's no surprise that the reviews was down at close to 30% a couple of hours into the release and today at 52%. Why is there such a massive bias towards large reviews at the first hours? Because many gamers loves thrashing about. It's much more important than taking a step down and calming down.

[fluoridation]

The people who reviewed the game in the first few days were the ones who either pre-ordered it or bought it as soon as it came out. They were so excited to play the new installment they took a gamble and trusted that the developer would produce a polished product, because they wanted to be able to play it as soon as possible. When they got to play the game, they saw it ran poorly to the point that it might have spoiled the experience for them. They're right to be angry about it, especially when developers and publishers make most of their money during the first few weeks since launch. By releasing a half-finished product they're treating their most enthusiastic users like crap. They didn't have to do that, they could have delayed the launch. Be it because of decisions made by the publisher or by the developer, they chose to release when they did. They made their bed, now they have to lie in it. I don't blame anyone who raves about performance, because what was released was well outside the realm of what's acceptable for a finished product, regardless of what said prior to launch. You don't get to sell a car with an asterisk that says "by the way, the fuel tank leaks so until we find a way to fix it you'll use twice as much fuel as normal".

[Kuxe]

> You don't get to sell a car with an asterisk that says "by the way, the fuel tank leaks so until we find a way to fix it you'll use twice as much fuel as normal".

Yeah. But in case of CS2, gamers did buy the leaking car. Devs analogously said "by the way, the fuel tank leaks" and people just went with "OK" and bought CS2, after which the customer started to complain (rave?!) about leaking fuel tanks. The car salesman retail store said "Well you can have all money back no questions asked until you've driven at least 160km". Steam has generous refunds. What does the customer do? (S)he still goes onto review sites and bitch about bad leaking fuel tanks. It is very much in bad faith on the customers part.

I wouldn't rush to Colossal Games defense if customers just said "It ran bad for me on my 4090 for some reason so I refunded". That's not what's going on with the negative reviews though. People act entitled.