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How Microsoft is making a mess of the news after replacing staff with AI

74 points| isaacfrond | 2 years ago |cnn.com | reply

36 comments

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[+] AndrewKemendo|2 years ago|reply
Many people on this site continue to argue that AI has zero effect on jobs.

From the article: “ But in recent years Microsoft has laid off editors, some of whom were told they were being replaced by “automation,” what they understand to be AI.”

So, there, unambiguous and with a negative overall impact. What more do you want as a proof that not only is “AI” killing jobs, the replacement is measurably worse

[+] richbell|2 years ago|reply
> Many people on this site continue to argue that AI has zero effect on jobs.

My neighbour works for a large law firm that had decided to eliminate a number of junior positions because ChatGPT is significantly cheaper and "good enough" even if it makes numerous factual errors.

[+] billy99k|2 years ago|reply
It's already replaced some content writing jobs. More of these will be replaced first. My company uses it for ad copy.
[+] psygn89|2 years ago|reply
The blind effect of not being affected... yet.
[+] andrei_says_|2 years ago|reply
The replacement is measurably worse and the decision makers don’t care.
[+] Zetobal|2 years ago|reply
When it comes to this topic everyone progressive on HN gets conservative real fast. Hilarious.
[+] is_true|2 years ago|reply
They were curators mostly
[+] ilrwbwrkhv|2 years ago|reply
Microsoft is the spammiest of the big tech. Not a surprise then.
[+] vivekd|2 years ago|reply
>poll next to murdered woman about why she died

>saying Democrats are causing covid

>saying dead basketball player is useless

I mean these seem like problems that could be easily solved by having a human intern read over the AI generated story before it's published.

I don't understand why Microsoft just let an experimental tech run a customer facing site without anyone to at least vet and read over the content

[+] solarkraft|2 years ago|reply
0 respect for customers could be a reason, you also see it in Windows.
[+] falloutx|2 years ago|reply
Its even strange that they have 200k employees and yet they couldn't even have like 20 people on this site to proof read it? And they expect millions of people to read it. MS leadership keeps making bizarre decisions.
[+] superduty|2 years ago|reply
Certainly not the first time Microsoft had made a mess of news. The cesspool of idiots that is MSNBC comes to mind.
[+] musicale|2 years ago|reply
> cesspool of idiots

Not necessarily stupid though - Rachel Maddow was a Rhodes Scholar and also earned a dPhil.

[+] zubairq|2 years ago|reply
I think that in the end AI will create far more jobs than it destroys as these jobs will be to cleanup the mess made by AI
[+] gumballindie|2 years ago|reply
> false and bizarre stories

Seems like procedural text generators arent that far worse from their human “news”writing counterparts.

[+] jackyard86|2 years ago|reply
All the articles are written by human, and the algorithm only takes the responsibility of "curating" articles.

I think it's more bizarre that these kind of stories are actually written by human.

[+] musicale|2 years ago|reply
Unlike CNN, which does it the old-fashioned way.
[+] BMc2020|2 years ago|reply
recent articles by Donie O'Sullivan:

How Microsoft is making a mess of the news after replacing staff with AI

How Microsoft’s AI is messing up the news

Fake placenames with anti-Israel messages flood Google Maps’ depiction of the Rafah border crossing between Gaza and Egypt

Musk’s X cashes in on ‘superspreaders’ of Israel-Hamas misinformation, new report finds

Take a look at Hamas’ sophisticated social media use to recruit new followers

Hamas’ social media following has skyrocketed since its attack. America is powerless to stop it

Fake video of the Israel-Hamas conflict is spreading. See where it came from

Watch: CNN debunks Israel-Hamas misinfo videos going viral on X

EU warns Elon Musk of ‘penalties’ for disinformation circulating on X amid Israel-Hamas war

Watch: CNN debunks Israel-Hamas misinfo videos going viral on X

I'm starting to see a pattern. And who names their kid Donie?

[+] scotty79|2 years ago|reply
So he likes to expose misinformation especially related to current events? What's weird about that?
[+] tonfreed|2 years ago|reply
Interesting that they lead with Joe Biden falling asleep (for which there's video proof) and lump it in with internet boomer schizo talking points. Feels like CNN might be trying to prime the pump a little.
[+] ForOldHack|2 years ago|reply
News.(tm) a featured Microsoft product. Unbiased? Windows ME was a great product. Buy more Vista. I'll be here all week. (*Note: this post was NOT written by AI, and a spell checker is not AI. Its not even I. )
[+] shrimp_emoji|2 years ago|reply
It's not I because it's something we've managed to implement, making it no longer impressive. :p