[flukus]

It seems endemic, especially everywhere that's not a product company. I think it was mythical man month (maybe earlier) that pointed out the 90% of the cost of software is in maintenance, yet 50 years on this cost isn't accounted for in project planning.

Consultancies are by far the worst, a project is done and everyone moves on, yet the clients still expect quick fixes and the occasional added feature but there's no one familiar with the code base.

Developers don't help either, a lot move from green field to green field like locusts and never learn the lessons of maintaining something, so they make the same mistakes over and over again.