[sinfulprogeny]

How are they in general to deal with? I was in touch with them last week and there were red flags abound. They don't respond to emails, but would rather spam my phone. The price kept increasing from the first point of contact, and they finally wanted me to pay a bill where fees again were unspecified. When I asked for a detailed, itemized bill, they ghosted me.

Their mother company iwg PLC has less than stellar reviews on trustpilot.

https://www.trustpilot.com/review/iwgplc.com

Am I missing out by looking elsewhere? They were by far the cheapest and most flexible, but I don't have time to deal with administrative bullshit and protecting myself against predatory sales.

[donor20]

They squeeze you on some various fees - you can rent an office, never use it, and be charged a 300 or 400 cleaning fee etc. you get charged a separate fee for access to coffee etc. pricing isnt online you work w a salesperson. Square footage is hard to find. I’m sure if you were very careful you could pick up on all this but not greatest

[keiferski]

I haven’t had any issues, but I just did everything in person. It isn’t as streamlined as WeWork, though.

I have heard negative experiences from people renting an entire office, but I only rent a desk.

Editing to add a few more details: their app and tech stuff is a little clunky and not as good as WeWork's. You have to pay via an invoice system (at least in my EU country) which is again a little clunky. Otherwise I haven't had any issues with billing, etc. – but I reiterate that I only talked to the guy on the phone to set up a meeting, and then did everything else in person.