[walr000s]

> which shows how rules that supposedly protect poor people from abuse, in practice only help those with access to the skills of the professional and managerial classes.

Maybe the world's problems and solutions are inherently too complex for someone without those skills to have any hope of navigating. Maybe the only real solution is to use Patrick as an example for everyone and ask/demand that professionals spend some amount of time advocating for people less fortunate/educated/knowledgeable than themselves?