[jaegrqualm]

My understanding of this problem with Apple has always been that the more control you have, the more surface area there is to make screwups. This may partly describe why their software offerings have never been out-of-this-world, at least relative to the hardware. They just have their much more software overhead to do as a result of their business model.

[sonicanatidae]

For me this is lack of resources and Apple can afford whatever resources are needed.

Apple sells a boutique product and experience, then deliver things like this.

They certainly charge enough to get it right the first time.