top | item 38613882

(no title)

verve | 2 years ago

To duck out of the new ToS, just write this email to legal@23andme.com--

To Whom It May Concern:

My name is [name], and my 23andMe account is under the email [email]. I am writing to declare that I do not agree to the new terms of service at https://www.23andme.com/legal/terms-of-service/.

discuss

order

apwell23|2 years ago

> If you do not notify us within 30 days, you will be deemed to have agreed to the new terms.

WTF. This is outrageous. And I had find that email in my spam after I read this comment. Hope this POS company goes down in flames after this.

klipt|2 years ago

Lol that surely can't be enforceable. Imagine "you agree to give us your kidney if you don't opt out within 30 days" sitting in your spam folder. How is this different?

pbhjpbhj|2 years ago

Write back "you agree to pay me $10M in compensation unless you reply in 30 days" ...

Log_out_|2 years ago

But they hold your DNA hostage. Don't you want this company to exist on so nobody gets hurt. Oh, they peaked and leaked that's why the users get TOSsed. Carry on, Sir, baldly into a classy action lawsuit against a bankrupt company were some zeroday employee will get the biggest payout by insurance ever.

nofinator|2 years ago

I'm just surprised they aren't making you send a physical letter via USPS.

Some companies require that. Here is PayPal's process for example: https://www.paypal.com/us/legalhub/useragreement-full#table-...

tbalsam|2 years ago

They aren't the government, silly billy. Just because it's written down doesn't mean that it has value, it's just an (effectively unfortunate) deterrent, since oftentimes a court has to decide that it's illegal.

Hopefully our court system will get some more teeth vs other corporations soon.

ballenf|2 years ago

I wonder what would happen if someone used one of the public email dumps and automated a mass opt-out of every email ever spotted in the wild.

neilv|2 years ago

23andMe's ToS change right now seems in poor taste at best, and I think they need to get smacked for that, by a judge and/or the public.

But I don't see how drunken anarchist tactics help, and that noise seems like it would be a counterproductive diversion.

dylan604|2 years ago

wow, that's probably one of the most brilliant altruistic ideas I've read since buying other people's medical debt.

this is probably why the unsubscribe links require some interactive confirmation so that simply loading the page doesn't actually unsubscribe.

if this was doable, i'd put them above Troy Hunt in contributions to humankind ;-)

bunnyfoofoo|2 years ago

Email is arbitrationoptout@23andme.com

verve|2 years ago

The email I got from 23andMe linked me to legal@23andme.com.

willcipriano|2 years ago

I wonder if they can use things like opt out data to find a way screen for genetic markers of "troublemakers" or similar.

DNA driven targeted advertising that finds only the most docile consumers.

oldgradstudent|2 years ago

They can't tell you your eye color from their DNA data with any degree of confidence, and you seriously expect them to be able to find a marker of something as vague as "troublemakers" ?!

alephnan|2 years ago

I am logging to my 23andme account to confirm my info and name registered there.

I forgot my password and did a password reset. They have password requirement of 12 characters minimum. A bunch of security theater just to get hacked anyways

brokencode|2 years ago

So as soon as a company gets hacked once, all of their security measures get recategorized as security theater?

TeaBrain|2 years ago

The requirement wasn't previously that long. Also, following the hack, they're requiring everyone to reset their passwords.

lynndotpy|2 years ago

You have to specifically opt out of the arbitration clause and class action waiver.

stevehawk|2 years ago

fwiw the correct email for this is arbitrationoptout@23andme.com

jhardy54|2 years ago

I don't give Facebook permission to use my pictures, my information or my publications, both of the past and the future, mine or those where I show up. By this statement, I give my notice to Facebook it is strictly forbidden to disclose, copy, distribute, give, sell my information, photos or take any other action against me on the basis of this profile and/or its contents. The content of this profile is private and confidential information. The violation of privacy can be punished by law (UCC 1-308-1 1 308-103 and the Rome statute). Note: Facebook is now a public entity. All members must post a note like this. If you prefer, you can copy and paste this version. If you do not publish a statement at least once, you have given the tacit agreement allowing the use of your photos, as well as the information contained in the updates of the state of the profile. Do not share. You have to copy.

kstrauser|2 years ago

The difference here being that 23 and me has communicated a specific opt-out process. This isn’t some sovereign citizen nonsense the person you’re replying to came up with on their own. It’s the official method you’re suppose to use.

ceejayoz|2 years ago

Those notices are bullshit, but https://www.23andme.com/legal/terms-of-service/#dispute-reso... says emailing an opt-out is correct in this case.

> 30 Day Right to Opt-Out. You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice of your decision to opt-out by emailing us at arbitrationoptout@23andme.com. The notice must be sent within thirty (30) days of your first use of the Service, or the effective date of the first set of Terms containing an Arbitration and Class Action and Class Arbitration Waiver section otherwise you shall be bound to arbitrate disputes in accordance with the terms of those sections. If you opt out of these arbitration provisions, we also will not be bound by them.