[wila]

> For a straightforward approach, she suggested starting from the ground up with employees and having them create what she calls a “toil bucket,” essentially a list of everything they hate doing that they hope AI could take off their plate.

Talking with customers about their issues appears to be number one everywhere? :)

[danjc]

An erudite observation indeed.

[Cacti]

You’d be amazed at what your average SWE is unaware of.