[brian-bk]

2022, some of the worst flight disruptions. Wouldn't be surprised if 2023 is the same. https://thriftytraveler.com/news/airlines/2022-flight-delays...

I don't think we'll see a reduction in customer attitude until airlines step up. And airlines won't step up until they are actually penalized for delays/cancelled flights due to foreseeable circumstances (like understaffing, too tight a timetable for transfers).