Bottom Line Up Front - opening your message with the core request or message first - is a related practice from the military that works really well for email. https://en.wikipedia.org/wiki/BLUF_(communication)
The way I apply this to emails is to ask myself: if someone only reads the first sentence would they know what I need and if they need to act on it immediately, read it at their leisure, or file it away?
People, particularly family, calling me on the phone and then asking me what I'm doing as if it's any of their business and it's their decision whether what they need is more important than what I'm doing is such a pet peeve of mine.
I admit to being guilty of the "YT?" or "Hi" type messages, but it's for a reason: the person may be presenting to a client and shared their screen instead of their window.
I've been on too many Zooms where the presenter's Slack pops up saying, "John, we have a call with <company name> about <topic> at 3:00. Can you join?"
Multiple times, this information was probably sensitive. I'd rather avoid that by waiting until I get a response.
There may be a middle ground. In this example, you could say, "Are you available to join a call at 3:30?"; that gives a little information about the topic and the time sensitivity, but it may still require a follow-up.
At one point I installed a filter on my IM client to silently discard trivial messages like "thanks" and "OK". There were already delivery indicators so nothing was lost.
Perhaps a hello filter and "yes?" auto responder could help, at least during business hours. Then send an OOO message if after hours.
marcus0x62|2 years ago
The way I apply this to emails is to ask myself: if someone only reads the first sentence would they know what I need and if they need to act on it immediately, read it at their leisure, or file it away?
tarxvf|2 years ago
neilv|2 years ago
And by an even higher percentage of overseas colleagues in some countries.
causality0|2 years ago
mmcgaha|2 years ago
agar|2 years ago
I've been on too many Zooms where the presenter's Slack pops up saying, "John, we have a call with <company name> about <topic> at 3:00. Can you join?"
Multiple times, this information was probably sensitive. I'd rather avoid that by waiting until I get a response.
pjmlp|2 years ago
saalweachter|2 years ago
unknown|2 years ago
[deleted]
paulryanrogers|2 years ago
Perhaps a hello filter and "yes?" auto responder could help, at least during business hours. Then send an OOO message if after hours.