[Foffle]

Having read the transcript, I have to disagree with your conclusion. The CEO did answer that the terms of service were purposely broad, but binding, what he refused to answer was whether a hypothetical the author came up with was or wasn't against the terms of service. The author clearly set up the question as a 'right' or 'left' political question, and expressed disbelief that the CEO refused to confirm that anyone the author didn't agree with would be censored.

[CaptainZapp]

Not true.

He asked a very concrete question :

  Wow. I mean, I just want to be clear, if somebody shows up on Substack and says
  “all brown people are animals and they shouldn’t be allowed in America,” you’re 
  going to censor that. That’s just flatly against your terms of service.

And Chris Best squirmed with non answers.