[mfrisbie]

The initial idea involved a low-friction onboarding that didn't require any extra hardware - "Just use your phone to scan!". Stupid.

Turns out that workers would rather manually key in the last 5 numbers of a barcode to look it up than screw around with a poorly behaved camera. For the current version of the platform, it's either dedicated hardware scanning or manual ID search, the phone scanning wastes everybody's time.