[hogu]

Their support is really good to. I've never had customer support help me sort out linux kernel issues before.

We get all developers at our company System 76 linux laptops as their primary dev machine (Lemur Pros with 40 GB of ram)

[simfree]

That is good to hear! Framework has not been helpful on either minor or major issues when I've tried working with them, even the forums comingle AMD and Intel laptops without clear distinction muddying the waters as to what issues are relevant to a given user.

[lytedev]

I've had the opposite experience, personally. There's a ton of helpful information on their forum both from community members and employees. Getting NixOS on my AMD Framework 13 took some doing and the forum was super helpful when it came to various issues.

That said, I _do_ agree that the information isn't as well organized as a result of the nature of its creation.