[fouric]

One of my relatives is in her early 20's and has a large amount of difficulty using Linux (even for relatively simple needs like what you describe above), despite dozens of "support interactions" and assistance. Other relatives are in their 40's and failed to use it as well.

It's not enough for some people to be able to use Linux - if you want to recommend it for general use, it has to be usable for almost everyone.

https://news.ycombinator.com/item?id=39130904