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backwardation_b | 2 years ago

This may be relevant to a space with a large(r) amount of mature competitors, but I am not sure it exists in smaller (less mature) markets to the extent it impacts your ability to sell.

You need a considerable amount of internal political power to push away a new “competitor”, which generally requires time (maturity).

This is not to say it does not happen, but I think the markets where this is a key element of friction in selling possess enough capital to win-over entrenched “rent-seekers” if needed.

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verve_rat|2 years ago

This is all true, but it misses one nuance, your "competitors" might not be other products/services. In an untried space they are at likely as not to be manual processes emailing spreadsheets around.

doctor_eval|2 years ago

Agree. I used to say that my biggest competitors were my own customers.