[_dan]

Honestly that was pretty much the situation.

In our defence, he offered. It had hit hour 6 of both the primary and the backup aircon being down, on a very hot day - everyone was way beyond blame and the NOC staff were basically up for any creative solution they could find.

[SonOfLilit]

Wait, you didn't mean "he repositioned it a couple levels down on the rack to make some room above so he could unscrew the cover and crack it a bit open it like a grand piano"?

[_dan]

Sorry misunderstood. Yes I did mean exactly that.

Though he did damage the lid in the process, so who knows how he got it open.

[rezonant]

I suppose the case could've been locked-- if so you get a bonus penetration test out of it.