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cezart | 2 years ago

At a company I worked in, we had a joke about this: "Good thing we don't build nuclear reactors".

In some software projects the level of rush, and the fact that bugs sometimes would leak into production was kinda horrifying. It would've been way more so, if it would've been the kind of project that could kill people in case of failure. Like it happened in Chernobyl with nuclear reactors, or at Boeing with planes.

I can't really imagine what these engineers feel when they rush this kind of work knowing what's at stake.

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toast0|2 years ago

Quality is always a trade-off. If you're deeply into economics, you wonder about the trade-offs of cost to find defects before shipping, difference in cost of addressing defects before and after shipping including costs of mitigation from consequences of defects, % of defects that will never be found after shipping (and are therefore a real cost savings), and in the long game costs of having a reputation for shipping product with defects that could have been reasonably detected.

In a lot of software organizations with rapidly changing and undocumented requirements, there's a good chance defects will go unnoticed until they're no longer relevant, so spending a lot to find them before they're shipped is a waste. Mitigation of many software defects is simple, but some aren't; hopefully you know which changes are expensive to fix if wrong, so you can more thoroughly vet those.

In Aerospace, addressing defects after shipping is very expensive, and mitigating the effects of defects is only approximate; you can't restore passengers from backup, economic damages don't really make families whole, but should be an incentive not to let reasonably detectable defects be shipped.

wmidwestranger|2 years ago

> Mitigation of many software defects is simple, but some aren't; hopefully you know which changes are expensive to fix if wrong, so you can more thoroughly vet those.

This assumes you're fortunate enough to have a defect at the outer edge of the system. Most times, these problems are created in the initial rush of pushing something out and then tax every effort that depends on them, forever, and ever.

lp4vn|2 years ago

>In a lot of software organizations with rapidly changing and undocumented requirements, there's a good chance defects will go unnoticed until they're no longer relevant, so spending a lot to find them before they're shipped is a waste.

It's really a shame that a good percentage of these applications full of bugs and "rapidly changing and undocumented requirements" don't get scrapped and stay many decades afloat until they get replaced by another application also full of bugs and "rapidly changing and undocumented requirements".

I think that that's a very sad way of seeing things honestly.

In the past the USA put the man on the moon, today repeating the same feat looks almost impossible. I bet that a lot of managers at Boeing also think that building planes like a few decades ago looks almost impossible now.

maxerickson|2 years ago

Quality is always a trade-off.

That's a pretty huge assumption.

For instance, compare firearms prior to replaceable parts to firearms after.

Better, cheaper, easier to make (because craft was replaced with process). Some up front cost, but absolutely not a trade off, it was a huge advancement.

Of course modern process control does more or less let you relax conformance rules to reduce cost, but it's farcical to call sacrificing reasonable conformance "quality".

Arguably, the idea that quality is obviously a trade off and you can make money by letting it slide is one of the sources of rot in our society.

Turing_Machine|2 years ago

As the old saying goes: "Fast, cheap, or good. You can pick a maximum of two."