[erostrate]

The author leads infrastructure at Cresta. Cresta is a customer service automation company. His first point is about how happy he is to have picked AWS and their human-based customer service, versus Google's robot-based customer service.

I'm not saying there's anything wrong, and I'm oversimplifying a bit, but I still find this amusing.

[lysecret]

Haha very good catch. I prefer GCP but I will admit any day of the week that their support is bad. Makes sense that they would value good support highly.

[danpalmer]

We used to use AWS and GCP at my previous company. GCP support was fine, and I never saw anything from AWS support that GCP didn't also do. I've heard horror stories about both, including some security support horror stories from AWS that are quite troubling.